Privacy Policy

Effective Date: 2024-09-27

CurioEDC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website, www.curioedc.co.uk (“Site”).

1. Information We Collect

When you visit or make a purchase from our Site, we may collect the following types of personal information:

• Personal Identification Information: This includes your name, billing and shipping address, email address, phone number, and payment information.
• Order Information: When you make a purchase, we collect details related to your order, such as product details, shipping information, and payment data.
• Usage Information: This includes information about how you interact with our Site, such as IP address, browser type, and operating system. We may also use cookies to track browsing behavior and improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including sending shipping notifications and updates.
• Customer Support: To respond to your inquiries, process returns, and provide customer service.
• Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can unsubscribe from marketing communications at any time.
• Site Improvement: To analyze user behavior and improve our website and services.

3. How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to protect your personal information. This includes encryption, firewalls, and secure payment gateways to safeguard your data from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following instances:

• Service Providers: We use trusted third-party service providers to assist with payment processing, shipping, and marketing. These providers only have access to the information necessary to perform their services and are required to keep your data confidential.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as a subpoena or court order.

5. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize you and improve site functionality. You can adjust your browser settings to refuse cookies, but doing so may limit your access to certain features of the Site.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

CurioEDC
Email: [email protected]
Website: www.curioedc.co.uk